COVID-19 Update

We are now all in a position where the COVID-19 virus is having an impact on our daily lives, whether personal or business. I feel that it’s right and proper to provide you with an update on our operational processes and resilience during this difficult period. 

As a business our key priorities remain focused on continuing to provide a high level of client service and providing a safe environment for our staff.     

I would like to reassure you that we have robust plans in place to ensure that we remain fully operational.  

Business Continuity    

Our  advisers have always had the capability to work remotely (typically at home) from our office and clearly this will take place now as a standard procedure, in order to follow the recent Government guidelines. Further to this, we have made provision for our support team to work from home should the need arise, either through government policy change or indeed self-isolation. Indeed, some are already working from home.

The office will remain open therefore with a core element of staff, but we have restricted office visits and indeed in order to safeguard everyone concerned, face to face meetings are postponed.

In the event that the office is temporarily closed, we have plans in place to manage our postal deliveries.      

Our Investment Process

As the market continues to react to the Coronavirus our sights remain set on the long term. We remain confident in our investment process which has proven to be robust and responsive. Remaining fully invested will provide the best opportunity to capitalise on the recovery.

Our chosen investment partners remain fully functional (as do we) and there is no impact or restriction on our capability of managing your investments.  

We will continue to communicate with you about important market developments during this period with a view to keeping you informed. 

This situation is clearly changing daily and we will write to update you if there are any material changes to the way in which we have to operate, but we hope that this will provide you with reassurance at this stage.